Worldwide buying guide: voltage, shipping and returns
General information only, not medical advice; see the disclaimer below. Specs are from manufacturer pages, with check dates. Affiliate links are coming soon.
Before you buy, anywhere in the world
- Voltage: check the listed input range (e.g. Hooga and BON CHARGE list AC 85–265 V, checked 4 Nov 2026). If it covers your mains voltage, you only need the right plug.
- Duties and GST/VAT: imports can attract tax on arrival. Some stores collect it at checkout.
- Returns: returning a heavy panel overseas can cost more than the restocking fee. Look for a local warehouse.
- Warranty: confirm it applies in your country.
Region notes
| Region | Plug / voltage | Things to know |
|---|---|---|
| New Zealand | Type I, 230 V | GST is collected on most imports; look for RCM marking. Consumer Guarantees Act rights apply to local sellers. |
| Australia | Type I, 230 V | GST is collected on low-value imports; RCM marking. Some brands run AU stores. |
| United Kingdom | Type G, 230 V | VAT and possible duty; UKCA/CE marking. Several UK-based brands. |
| European Union | Type C/F, 230 V | VAT is due on all imports; CE marking. 14-day online return rights. |
| United States | Type A/B, 120 V | Many brands are US-based; FCC/ETL marks. |
| Canada | Type A/B, 120 V | GST/HST and possible brokerage fees from US couriers; cETL/CSA marks. |
Everywhere else
Check the brand's shipping page for your country, look up your local plug type, and budget for import tax. If a brand doesn't ship to you, look for official resellers rather than grey imports.